Troubleshooting Meta Pixel on your site

This article provides troubleshooting steps to ensure your Meta Pixel is correctly set up and tracking user interactions seamlessly.

Troubleshooting Meta Pixel issues on Framer

Check Meta Pixel installation with Pixel Helper extension

Use Meta's Pixel Helper extension to verify your pixel's installation. Install the extension, open your Framer website, and run diagnostics. This tool identifies configuration issues and provides guidance to fix them. Learn more.

Verify domain connection

The Meta Pixel requires a connected domain to collect data. Ensure your Framer project's domain is properly linked. Check your domain settings and correct any issues. Learn more here.

Confirm pixel placement in the correct location

  • Paste the Pixel code only in the <head> section of your site settings in Framer.

  • Do not place the code in other areas of custom code, as this can disrupt its functionality. Learn more here.

Disable ad blockers

Ad blockers may interfere with Meta Pixel's ability to track events. If testing, temporarily disable ad blockers and refresh the page to check if they're causing issues.

Data collection delays

Data may take up to 30 minutes to appear in your Meta analytics. Wait for this delay and then confirm if events are tracking correctly.

By following these steps, you can resolve most Meta Pixel issues on your Framer site, ensuring accurate analytics and ad tracking.

Still experiencing the issue after following the steps above? Create a support ticket in the Community.